Games not saving

[Mongolow]

My games don't save, the moment I close them they start over, that doesn't happen with the legit ones I have, why is that?

I changed phones and this didn't happen with my last one, is there a specific setting I have to enable or something?

Thanks!

 

[Barkus]

This is a new problem that's been happening if you're lucky then little only happen once but if you're unlucky then you ****ed